Q. "What is an exit interview?"
Answer:
An exit interview is a conversation with a departing employee about their time at the company and the reason for their departure. It’s completely optional, but we recommend them as a way to learn about workplace issues you may need to address.
Exit interviews are a good opportunity to get the employee’s perspective on training, compensation, coaching, and morale. They can also shed light on toxicity, conflict, and concerns that haven’t been shared with management or HR.
They are typically one of two formats: an in-person interview or a form the employee completes independently. Each has advantages: The interview allows for further questioning and the form lets the employee answer at a slower pace that allows for more thought.
Exit interviews are useful only if you’re willing to have hard conversations applying what you learn. Be sure to share the results—as appropriate—with ministry leaders to help improve culture and procedure for remaining staff.