Q. "Employees regularly forget to clock out during breaks. What can I do?"

Answer:

There are a few steps you can take to help employees remember to clock out for breaks and meals:

• Ask employees why they’re forgetting and for feedback on the current system. There may be factors worth addressing!

• Review processes and systems to ensure they are easy to use and find.

• Encourage employees to use calendar reminders.

• Share why proper timekeeping is important—not just for the individuals, but for the team and organization.

• Offer individual or group rewards for when employees consistently remember to clock out.

• If all else fails, use disciplinary action to hold employees accountable to your processes. Just ensure employees are disciplined consistently!

Need help clarifying or communicating procedures? An Operations Manual can help!